TapToPark Privacy Policy

Last Updated: March 4, 2026

TapToPark LLC (“TapToPark,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TapToPark mobile application, website, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to this Privacy Policy.

1. Information We Collect

A. Personal Information You Provide

When you create an account or use the Services, we may collect :

  • Full name
  • Email address
  • Phone number
  • Vehicle information (e.g., license plate number, vehicle type)
  • Account credential
  • Subscription details (if applicable)

B. Payment-information

Payments are processed through secure third-party providers, including Stripe, Apple Pay, and Google Pay.

TapToPark does not store full credit or debit card numbers. Payment data is handled by our payment processors in compliance with PCI-DSS standards.

C. Location Information

To provide parking functionality, we may collect:

  • GPS-based location data (while actively using the app)
  • Parking zone identifiers
  • Session start and end times

Location data is used solely to:

  • Detect parking zones
  • Confirm session validity
  • Provide reminders and enforcement support
  • Enable operator validation

Certain location data may be considered sensitive personal information under applicable law. We use such information only to provide core parking functionality and not for advertising or profiling purposes.

D. License Plate Recognition (LPR) Data

At participating locations:

  • License plates may be captured by third-party LPR system
  • LPR data may be matched with your account to identify active sessions
  • LPR data is used for enforcement, validation, and customer notification

TapToPark does not sell LPR data and does not use LPR data for advertising.

In certain deployments, TapToPark may act as a service provider or data processor on behalf of parking operators or municipalities.

E. QR Codes, Tickets & Barcodes

If you scan a parking sign QR code or ticket barcode, we may collect :

  • Facility or zone identifiers
  • Session timestamps
  • Validation details

F. Communications & Support

We may collect:

  • Messages sent to customer support
  • Feedback and inquiries
  • Communication preferences

G. Device & Usage Information

We automatically collect certain technical data, including:

  • Device type and operating system
  • App version
  • IP address
  • Log files
  • Crash reports and diagnostic data

H. Cookies & Tracking Technologies (Website)

Our website may use cookies and similar tracking technologies to:

  • Analyze traffic and usage trends
  • Improve performance
  • Enhance user experience

You may control cookies through your browser settings. Disabling cookies may affect certain website functionality.

2. How We Use Your Information

We use your information to :

  • Provide and operate the Services
  • Process payments and subscriptions
  • Start, extend, and end parking sessions
  • Send alerts and notifications
  • Match vehicles with active session
  • Support operator workflows
  • Improve performance and user experience
  • Detect fraud or misuse
  • Comply with legal obligations

We may use aggregated and anonymized data for analytics, system optimization, and reporting to parking operators. Aggregated data does not identify individual users .

TapToPark does not sell or share personal information for cross-context behavioral advertising .

3. Notifications & Messaging

You may receive:

  • Push notifications
  • SMS message
  • Emails

These may include session reminders, confirmations, LPR alerts, updates, and security notices.

You may manage notification preferences in your account settings. Certain notifications are necessary for core functionality.

4. Sharing of Information

We may share information with:

A. Parking Operators & Municipalitie

Only the minimum data necessary to

  • Validate sessions
  • Enforce parking rules
  • Apply discounts or validations

B. Service Provider

Including:

  • Payment processors
  • Cloud hosting providers
  • Analytics providers
  • Messaging platforms

All providers are contractually required to safeguard your information.

5. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Services
  • Comply with legal and regulatory obligations
  • Resolve disputes
  • Enforce agreement

Upon verified request, we will delete or anonymize personal data unless retention is required for legal, tax, fraud prevention, or compliance purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

  • Encryption in transit and at rest
  • Secure authentication controls
  • Role-based access controls
  • Logging and monitoring systems

No method of transmission or storage is 100% secure

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Opt out of non-essential communications

Requests may be submitted through the app or by contacting us directly

8. Children’s Privacy

The Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. International User

If you access the Services from outside the United States, you consent to the transfer and processing of your information in the U.S. or other jurisdictions where our service providers operate.

10. Third-Party Systems

The Services may integrate with third-party systems (e.g., LPR providers, garage management systems). TapToPark is not responsible for the privacy practices of independent third parties.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website or within the app. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy, please contact

TapToPark LLC

Email: privacy@taptopark.com

Support: support@taptopark.com